User journey slide templates that tell a story

What makes a good customer journey slide template?

A good customer journey slide template should effectively convey the steps a user takes to interact with a product or service. This can be achieved through clear and visually appealing graphics, as well as concise and relevant information.

What is the goal of a customer journey slide?

The goal of a customer journey slide is to help businesses better understand and empathize with their customers by visualizing their experience from initial contact to purchase and beyond. This allows companies to identify pain points and opportunities for improvement, leading to a better overall customer experience.

What are the main types of user journey slide templates?

1. Linear Journey: This template represents a user's journey as a series of linear steps or stages.
2. Circular Journey: This template shows a user journey as a circular process, with users potentially revisiting stages.
3. Non-Linear Journey: This template represents a user's journey as a series of non-linear steps, allowing for different paths and decision points.

What makes these user journey slides better than any PowerPoint?

With your same-old PowerPoint customer journey slides, you’ll never stand out, let alone bring deep and memorable understanding. Decision-makers and investors have seen beautiful customer journey PPT slides a thousand times before. Though pretty, they’re still static, dull, and hard to understand.

Our interactive slides bring your content to life with animation, annotation, and narration that tell a story not just present information.

What should a customer journey slide template include?

1. Persona: Start with introducing the user persona or target audience for whom the journey is designed.
2. Stages: Divide the journey into different stages, highlighting touchpoints, and customer experience.
3. Emotions: Capture customer feelings, thoughts, and emotions at each stage of the journey.
4. Metrics: Include relevant metrics and data to illustrate key performance indicators and user behavior.
5. Call-to-Action: End the slide with a clear call-to-action or a summary of the key insights.