Help center

Everything that you should know about the Storydoc

Black Friday - FAQ

Click here to learn everything about our biggest sale of the year

Learn more

Become a Storydoc master

Check our how-to videos

Couldn't find an answer?

Our team is here to help

* Chat available during business hours (7am - 5pm GMT)

Creating your Storydoc

Getting started - What do I get inside?

Getting started - How to generate presentations with AI?

How to add a new slide?

How to change the title?

How to transfer slides?

How to customize your design settings?

How to import themes?

If I reach the limit of live page templates, can I replace a template with another one?

What types of images and videos can I upload?

How do Storydocs stay on-brand?

How to connect your CRM?

Can I have the content hosted on my website?

How can I change my live story back to draft?

How to turn my PDF, Google Slide or PowerPoint into Storydoc?

Editing your Storydoc

Getting started - How to edit your presentation?

How to change button settings and add links?

How to add an animated highlight to text?

How to use the Magic Assistant?

How to integrate your calendar?

How to embed videos?

How to modify the background?

How to use live charts?

How to add clickable tabs?

How to add clickable buttons?

How to use anchors?

How to edit the suffix and prefix?

Sending your Storydoc

How can I send a Storydoc page to my customers?

How can I delete/edit a story which has already been sent to the customer?

How can I send the same story to different people?

How to personalize my Storydoc?

How to share my Storydoc?

How to change my Storydoc preview?

How can I track my Storydoc pages and what data do I get?

How to download my Storydoc into PDF?

How to ask readers to provide their personal informations?

Where are my Storydoc pages hosted?

Can I have the content hosted on my website?

Are Storydocs printable?

How to create multiple versions easily? Bulk send

Do I need an internet connection to present my Storydoc?

How can I preview or share my Storydoc internally without affecting the analytics data?

Account support

Can someone help me with my story?

How can I invite more users?

How do I know my data and content are secure?

Who will see my content?

How can I delete my account?

Will I be charged after the trial?

Will my Storydoc still be live after the trial?

How to use the Analytics panel?

How does the HubSpot intergration work?

How to get a designer advice session?

How to upgrade my subscription?

How to get a tailor-made template?

How to remove Storydoc branding?

How to set up a custom subdomain?

Can I get a refund for my Storydoc purchase?

Why has my payment failed?