Learn how to create an RFP to stand out and secure top contractors for your project. Get tips on how to write and prepare an RFP, complete with examples.
Short answer
Start with a clear introduction
Write the project scope
Outline your requirements
Detail the project timeline
Specify the budget
Define the evaluation criteria
Add submission guidelines
Provide contact information
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Who is an RFP for?
An RFP (Request for Proposal) is for organisations—governments, corporations, nonprofits, or startups—looking for outside expertise to tackle their projects.
It’s a great tool for handling complex projects, ensuring transparency, or juggling multiple subcontractors. By standardising proposals, it makes comparing vendors easier and helps you find the best match for your goals.
What are the goals of an RFP proposal?
The goals of an RFP proposal are to clearly lay out what your project needs, attract the right vendors, and compare their solutions, costs, and expertise.
It builds transparency, encourages vendors to provide tailored responses, and helps you choose the best partner while reducing risks and setting clear expectations from the beginning.
What assets do I need before writing an RFP?
Before writing an RFP, gather key assets like a clear project scope, budget, and timeline using input from internal stakeholders. Prepare research on industry standards, competitor benchmarks, and vendor options.
Additional documents, such as legal requirements, technical specifications (if applicable), or evaluation criteria, are also essential to ensure your RFP is thorough, accurate, and effective.
How to create a strong RFP introduction
Introduce your organisation: Briefly explain who you are, what you do, and why your organisation is issuing this RFP.
State the purpose of the RFP: Be clear about what you're seeking—a service, product, or solution. For instance, “We are looking for a partner to help us implement a scalable CRM system that integrates seamlessly with our existing tools.”
Highlight key goals: Include a concise summary of the project’s objectives, such as improving efficiency, reducing costs, or launching a new service. This helps vendors focus their proposals on what matters most to you.
Address vendor fit: Mention the type of vendor you’re looking for, including experience level, industry familiarity, or technical expertise. If possible, highlight any specific qualities you value, like innovative thinking or a proven track record in similar projects.
Personalise when appropriate: If your RFP is being shared directly with vendors, take the time to add a personal touch. For example, address them by name or reference past work of theirs that caught your attention. If you’re posting the RFP publicly, stick to a tone that feels approachable and inclusive.
How to write a strong project scope
Define the goals of the project: Clearly state what you want to achieve. Whether it's improving efficiency, creating a product, or solving a specific problem, your goals should guide every part of the project.
Describe the deliverables: List the outcomes you expect from the vendor. Be specific—whether it's a completed website, a marketing strategy, or an installed software system, make sure they know exactly what they need to deliver.
Set boundaries for the project: Clarify what's included and what isn't. For example, if you're hiring a vendor to build a website, specify whether they're responsible for content creation, hosting, or ongoing maintenance.
Include relevant details: Add any technical requirements, tools, or resources the vendor needs to know about. This might include software specifications, existing processes, or industry regulations they'll need to follow.
Highlight key milestones: Break the project into phases or key steps, especially if it's a long-term initiative. This helps vendors structure their proposals and plan their timelines effectively.
Address potential challenges: Mention any risks or roadblocks you foresee, such as tight deadlines, limited resources, outdated software, or dependencies on third parties. This gives vendors a chance to propose solutions upfront.
How to outline your requirements
Specify vendor qualifications: Detail the expertise, certifications, or experience vendors must have. For example, if you’re hiring for a software project, you might require experience with specific programming languages or platforms.
Explain the problem you're solving: Clearly outline the issue you’re trying to address. If you’re replacing an incumbent vendor, be upfront about it. Explain what’s not working and what needs to improve for a new vendor to win the deal. Transparency here gives vendors a chance to tailor their proposals to your pain points.
List technical or operational requirements: Include any tools, technologies, or processes the vendor must use. For instance, if your organisation uses a particular project management software, mention that they need to be familiar with it.
Highlight industry knowledge: If your project involves a niche industry or specific regulations, make it clear that vendors need prior experience in this area. This ensures they understand the context and won’t face a steep learning curve.
Ask targeted questions: Limit the number of questions to keep your RFP manageable and vendor-friendly. Use yes/no questions for essential requirements to quickly filter unqualified vendors and open-ended questions to assess creativity, expertise, or approach, such as, “How would you solve [specific challenge]?”
Include team and resource expectations: Specify if you expect vendors to provide a dedicated team, include certain roles (like project managers or analysts), or bring their own equipment or resources.
Address communication and reporting: Outline your expectations for regular updates, progress reports, or meetings. This ensures the vendor’s communication style aligns with yours and avoids misunderstandings down the line.
Add compliance or legal requirements: If vendors need to adhere to specific legal standards, confidentiality agreements, or compliance frameworks, make this explicit in the requirements.
Distinguish between must-haves and nice to haves: Make it clear which requirements are non-negotiable and which are just preferences. For example, you might absolutely need a vendor with a specific certification but only prefer those with experience in your region.
Be clear but flexible: Lay out your requirements as precisely as possible, but don’t be so rigid that you scare off qualified vendors. Leave room for vendors to show some creativity and individuality when approaching your project.
How to create a project timeline
Include key dates: Start with the most critical deadlines: the proposal submission date, project start date, and final delivery date. These anchor points set the pace for the project.
Break the project into milestones: Divide the project into smaller, manageable phases with clear deliverables, like a design phase, testing phase, and final implementation. This helps vendors plan their work effectively.
Set realistic deadlines: Give each phase enough time to ensure quality work. Overly tight deadlines can lead to rushed work and lower-quality results, so make sure your timeline reflects the complexity of the project.
Indicate dependencies: Be clear about any tasks that depend on your input or outside factors. For instance, if a vendor needs your approval before moving forward, be sure to include that in the timeline.
Account for buffer time: Leave some extra room in your timeline to handle unexpected delays, whether it’s supply chain hiccups or last-minute changes in requirements. A bit of flexibility can make all the difference in keeping everything running smoothly.
Format it clearly: Present your timeline in an easy-to-read format, such as a table, a timeline graphic, or bullet points. Vendors should be able to quickly grasp the schedule without digging through the document.
How to specify your budget effectively
Be transparent about your range: Provide a realistic budget range that reflects your project’s scope and complexity. This allows vendors to propose solutions within your limits while still offering value.
Ask for itemised pricing: Request vendors to break down their costs by category—such as labour, materials, and additional services—to ensure transparency. If you’re unsure about your budget, be honest and ask vendors to suggest a realistic range based on the scope of the project.
Highlight flexibility: If there’s room to adjust the budget for exceptional solutions, mention it. For example, “We’re open to exploring slightly higher costs for innovative approaches that deliver long-term value.”
Address the "No budget" approach: Avoid the common mistake of not providing a budget at all. When vendors don’t know what you can afford, they either propose overly basic solutions or waste time preparing elaborate plans you can’t fund. Both scenarios reduce the quality of responses you receive.
Consider industry benchmarks: Research standard pricing for similar projects in your industry to ensure your budget is reasonable. Unrealistic budgets can alienate qualified vendors before they even start.
How to define effective evaluation criteria
Focus on key priorities: Pinpoint the most critical aspects of your project, like expertise, cost, timeline, or innovation. Your criteria should reflect what truly matters for the project’s success.
Assign weights to each criterion: Not all factors are equally important. For example, you might put 40% of the focus on expertise and 30% on cost. Be clear about these priorities so vendors know what’s most important and can tailor their proposals.
Make the criteria measurable: Wherever possible, use clear, objective metrics, like specific certifications, years of experience, or detailed timelines. This makes evaluation consistent and eliminates bias.
Include qualitative factors: Some elements, like creativity or alignment with your vision, may not be measurable but are still critical. Include space in your criteria for assessing these subjective factors.
Explain the scoring system: Provide vendors with a clear understanding of how you’ll score proposals. For instance, a scale of 1 to 5 for each criterion, with higher scores indicating better alignment with your needs.
Consider vendor fit: Evaluate whether the vendor aligns with your organisation's culture, values, or long-term goals. This can be as important as their technical ability.
Communicate non-negotiables: Highlight any requirements that are mandatory, such as specific certifications, licenses, or experience. Proposals that don't meet these criteria can be eliminated early.
Test the criteria internally: Before sharing, review your criteria with the team to ensure they're clear, balanced, and aligned with your project's objectives.
Be upfront: Include your evaluation criteria in the RFP so vendors know what’s most important and can shape their proposals to meet your needs.
How to create submission guidelines
Specify the deadline: Clearly state the exact date and time by which proposals must be submitted, including the time zone. For example, “Proposals are due by 5:00 PM EST on March 15, 2025.”
Define the submission format: Let vendors know the required format, such as a PDF, Word document, interactive RFP template, or online form, to avoid technical issues.
Include delivery instructions: Provide precise details on where to send proposals. Whether it’s an email address or submission portal, make the process crystal clear.
List required sections: Outline the sections vendors must include in their proposals, such as an executive summary, project approach, budget, or references. This helps them structure their responses effectively.
Set page or word limits: If you prefer concise proposals, set a clear maximum, like “Proposals should not exceed 10 pages” or a specific word count.
Clarify file naming requirements: If you want submissions named a certain way, such as “[VendorName]_RFP_Proposal.pdf,” make it clear in your instructions. This small detail makes organising and tracking proposals much smoother for your team.
How to provide contact details
Designate a point of contact: Assign one person or a small team to handle vendor inquiries. Include their name, title, and contact information, such as email and phone number.
Clarify communication channels: Specify how vendors should reach out—via email, phone, or an online form. This keeps communication streamlined and avoids missed messages.
Set office hours or availability: Let vendors know when they can expect responses, especially for tight timelines. For example, “We will respond to inquiries within 24 business hours, Monday–Friday, 9 AM–5 PM EST.”
Embed a calendar (If possible): For interactive decks, consider embedding a scheduling tool like a calendar link. Vendors can book meetings directly, making it easy to address complex questions or discuss clarifications in real time.
Establish a deadline for questions: Avoid last-minute chaos by setting a clear cutoff for inquiries. For example, “All questions must be submitted by March 10, 2025, at 5 PM EST.”
Share FAQs (Optional): If you receive multiple similar questions, compile and share them with all vendors to ensure fairness and consistency.
Be responsive: Promptly answering questions shows vendors that you value their time and effort, which can encourage stronger, more thoughtful proposals.
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